Refund policy

Return Policy

All purchases are considered final.
Returns or exchanges are accepted only for items:

• Damaged in transit.
• Incorrectly shipped.

Conditions for Returns:

• Items must be in original, undamaged packaging to qualify for a refund.
• Coffee products cannot be returned due to health and safety regulations.
• Return shipping costs, including customs fees if applicable, are the customer’s responsibility unless explicitly agreed otherwise.

Refunds and Exchanges:

• Email us within 30 days of the order date to request a refund or exchange.
• Photos of damaged or incorrect items must clearly show the issue for evaluation.
• Refunds exclude shipping costs unless otherwise agreed.