FAQ / Shipping & Returns

Do you ship internationally?

Yes! We ship worldwide so readers everywhere can enjoy these books.

Will I have to pay customs fees or import taxes?

Depending on your country, international orders may be subject to customs duties, VAT, or import taxes. These charges are set by your local customs office and are not included in your order total.

Who is responsible for these fees?

The buyer is responsible for paying any applicable customs fees, taxes, or import duties upon delivery. Unfortunately, we can’t predict or control these costs.

Any tips to avoid surprises?

We recommend checking with your local customs office before placing your order so you’ll know what to expect.

When are orders shipped?

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Why is the shipping box from another company?

We try to minimize packaging waste as much as possible. That means we also save or collect good quality and sturdy boxes from other deliveries to reuse for our orders. What matters is what's inside.

Returns & Refunds Policy

Due to the nature of international shipping and book sales, all orders are final. 

• We do not accept returns or exchanges.
• We do not offer refunds once an order has been shipped.
• If your order arrives damaged or there is a shipping error, please contact us at tigger@contributor.coffee and we’ll work with you to make it right.
  

Thank you for your understanding and support!